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Who is responsible for repairing a water leak on my property?
Leaks determined to be on private property on the customer side of the meter connection are the responsibility of the property owner.

Leaks from the meter to the main water line in the public right of way (street side) are the city’s responsibility.

Leaks from private water systems (i.e., apartments, shopping centers, etc.) that occur in parking lots or landscaped areas are the property owner’s responsibility.

Public Works - Water Distribution

Show All Answers

1. How do I report a water leak?
2. What causes water leaks?
3. Who is responsible for repairing a water leak on my property?
4. Am I paying for water that is leaking?
5. I’ve reported a water leak on my property. Crews have driven by and looked at the leak without repairing it. Why isn’t the leak repaired when they arrive?
6. In order to repair the city water main crews had to dig in my yard. When will crews be back to clean up and level my yard?
7. Why did I receive a notice in the mail to have a backflow device tested on my property?

901 Broadway St.
Plainview, TX 79072
(806) 296-1100