Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Human Resources
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Human Resources
Current vacancies may be viewed by clicking the "Jobs" button on the home page of the City's website or by clicking here.
If you do not see any positions you are interested in, you can sign up for the "Job Alert" to be notified via e-mail when future vacancies are posted.
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Human Resources
You can apply online by visiting the City's Career Portal and creating an account. Once your applicant profile is created, you may apply for as many positions as you are interested in.
Note: Since launching our online application process, we no longer accept paper employment applications and/or attachments. If you do not have access to a computer or if you experience difficulty with the online application process, please feel free to stop by City Hall, located at 202 W. 5th Street. A computer is available in the HR Department lobby for job-seekers to utilize for the purpose of submitting an online application for employment.
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Human Resources
Only applicants who are scheduled for interviews will be contacted by phone; all other applicants not moving to the interview stage for a particular position will be notified of such via e-mail.
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Human Resources
Once your account is created in the City's Career Portal, your information stays in the application system. However, as vacancies arise that you would like to apply for, you need to apply for each new position through the portal. You can update your information as needed and continue to apply as you wish.
Municipal Court
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To pay a ticket or fine by mail, please mail a cashier's check or money order to the City of Plainview at: 901 Broadway St. Plainview, TX 73072Municipal Court
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A warrant for your arrest will be issued.Municipal Court
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To keep a moving violation off of your record, contact the Municipal Court at (806) 296-1177 and request a deferred disposition, appearance in Teen Court, or enrollment in a driving safety class by the due date listed on your citation.Municipal Court
Fair Theatre
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For upcoming theatre events, please view ourFair Theatre
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The Fair Theatre may be rented for the day or for smaller segments of time.Fair Theatre
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Most production companies prefer simply to sell tickets at the door. If advance tickets are offered, special purchasing instructions will be provided within the press release or online publicity info. Production companies usually maintain possession of the tickets until the day of the show. The theatre box office generally opens an hour prior to showtime. Patrons are encouraged to arrive 15-30 minutes early in order to purchase tickets and find their seats. The Fair Theatre does not have credit card capabilities, but does accept cash and checks.Fair Theatre
Main Street / CVB
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For information on a variety of topics regarding the City of Plainview, Hale County, and other area entities, you can check the Main Street/CVB and Fair Theatre calendars on this website, and check the Chamber of Commerce calendar, or you can contact us at (806) 296-1119. While we may not have all the answers to your questions, chances are good we know of someone who does. We will do our best to find an answer to your query in a timely manner.Main Street / CVB
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Main Street / CVB
Depending on the event, it is probably necessary to have a special event permit well before the actual date of the event. Please call (806) 296-1100 early and we will help you make sure the proper paperwork is on file for your event. Special event applications can be found at Special Events Application | Plainview, TX - Official Website (plainviewtx.org).
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Yes, but they go fast. If you are interested in a building, contact the Main Street program for information.Main Street / CVB
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It is a national program organized to help revitalize downtowns. Although Plainview does not have a “Main Street” (sidenote – they used to!), it captures the essence of promoting downtown.Main Street / CVB
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Main Street is a program ran through the Texas Historical Commission’s Texas Main Street program. Plainview receives the designation of a “Main Street City” through various activities and receives support from the organization. The Main Street Board members apply for positions and are elected by the City Council for a two year term and monies used for the program come from the City’s general fund. The Plainview Downtown Association is a 501(c)3 organization with membership that includes downtown businesses, property owners and community individuals passionate about downtown. Money is received from membership dues and anyone is welcome to become a member. Both organizations work together to promote downtown.Main Street / CVB
Utility Billing / Accounting
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Utility Billing / Accounting
To set up a new service, come to the Finance office at 202 W. 5th St. with the following documents: Application for Water Service, deposit for water meter, and a valid identification card.
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Utility Billing / Accounting
The system will not let you change the amount when you pay online, therefore you will need to pay the total balance. If you want to pay a different amount you can do so at the office, by mail, or make the payment at our kiosk located at: 202 W. 5th St. Plainview, TX 79072
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Each water meter requires a security deposit. This deposit will be applied to the final bill for that account when the service is terminated.Utility Billing / Accounting
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No, we bill three times a month and we bill by zone. We have three zones. Your due date will be the same as every customer that lives in that zone. The only time your due date will change is if you move to another residence in another zone.Utility Billing / Accounting
Animal Control
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If you think you may need to give up your pet because of your circumstances or due to an issue with the animal, please consider the decision carefully as you will no longer retain any ownership rights to the animal.Animal Control
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Animal ControlYes! We have just launched our spay/neuter pet program in partnership with Animal Clinic of Plainview and Furry Freight. Applications can be picked up from the Plainview Animal Shelter at 500 SW 3rd st. Restrictions apply, and the program is only available to individuals who live within the city limits of Plainview. Contact us for more information.
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If you have lost your pet, we recommend that you come to the shelter and search for your animal. If an animal turned in to the shelter has identification, we will try to locate the owner. However, only owners can correctly identify their animal.Animal Control
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For a mauling or multiple-animal attack, please dial 9-1-1. Learn more by visiting the following page.Animal Control
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Animal Control
If you suspect cruelty to an animal, you should contact your local law enforcement agency. View more details on the following page. Reporting Animal Abuse | Plainview, TX - Official Website (plainviewtx.org)
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Animal ControlNo! We do not charge for microchipping a pet, and all animals adopted through us come with a microchip.
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Animal ControlMicrochips do not live-track the animals. Their purpose is to be scanned by a vet or animal shelter to be able to find the owner’s contact information if the pet is lost. This is why it is crucial to keep your contact information up to date.
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Animal ControlYes! We have traps available to loan out on a first-come come first-served basis. You will fill out an agreement to take care of the trap and ensure the animal is not left in it for an extended amount of time. Traps are only picked up Monday-Friday, 8 am-4:30 pm. We advise not setting traps outside of these hours unless otherwise instructed by an animal control officer.
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Animal ControlNo. We do not offer this as a service. You must take them to a veterinary clinic.
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Animal ControlNo. Unfortunately, we are unable to accept animals from outside the city limits of Plainview.
Public Works - Water Distribution
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To report a water leak, please call (806) 296-1169 during normal business hours or (806) 296-1182 after hours and on weekends.Public Works - Water Distribution
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Common causes of water leaks include ground shift and contractor damage. Also, temperature extremes may cause expansion and contraction of pipes. Older mains are also more likely to break.Public Works - Water Distribution
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Leaks determined to be on private property on the customer side of the meter connection are the responsibility of the property owner. Leaks from the meter to the main water line in the public right of way (street side) are the city’s responsibility. Leaks from private water systems (i.e., apartments, shopping centers, etc.) that occur in parking lots or landscaped areas are the property owner’s responsibility.Public Works - Water Distribution
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Only water that flows through the meter is charged to the customer.Public Works - Water Distribution
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When a repair crew arrives at the reported leak area, the severity of the leak is determined. If the leak poses a safety hazard it may be repaired after utility locates have been arranged (usually about two hours for emergency calls). If the leak is minor it is scheduled for a later date, usually within 48 hours.Public Works - Water Distribution
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After a leak is repaired the water that leaked out makes it difficult to compact or level the yard. Backfilling excavations are scheduled for Fridays, weather permitting. The City of Plainview is not responsible for replacing trees, bushes, gardens, decorative rock, or any other landscape elements placed in the allies or public rights of way.Public Works - Water Distribution
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Notice was given in order to comply with the City of Plainview’s ordinance Section 3 Chapter 20 Plumbing, Article 7 General Regulations Section 603.3.2 that requires all backflow-prevention assemblies (i.e., reduced pressure, double-check valves, and pressure vacuum breaker assemblies) to be tested on installation and every three years thereafter by a licensed and approved tester. Locations considered high hazard areas need to be tested once every year. Tester information is included with the mailing notice.Public Works - Water Distribution
Fire / EMS
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The Plainview Fire / EMS Department is a dual department. This means all of our personnel are trained and certified in both fire and EMS. We routinely send a fire truck to assist our ambulances since each ambulance only has two personnel. This allows at least four personnel on the scene to help with treatment, lifting, and loading of the patient. Secondly, there are many times that a fire truck is closer than an ambulance. This will shorten the time that it takes to get trained medical care.Fire / EMS
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Flowing of hydrants is a vital function and is required by the Insurance Service Organization (ISO). The ISO sets the classification of our Fire Department and determines homeowner’s insurance rates. Flushing the hydrants allows us to verify that each hydrant has sufficient water pressure to provide adequate fire suppression flow for that area. It allows us to detect and repair any deficiencies in the water system, before it is needed for a fire. In addition, the flow allows us to flush out any debris or other substances that are in the water lines. This prevents any debris from entering our fire engine pumps and causing damage or disabling the fire engine during a fire.Fire / EMS
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This is a very good question that could have many answers. First of all, we constantly have new employees at the Fire Department. As part of their initial and on-going training, they are required to learn how to safely operate the ambulances and fire units. The best way to accomplish this is to allow them to operate these vehicles under direct supervision of a more experienced firefighter. Secondly, the firefighter may be learning a particular part of town by driving that area to familiarize themselves with the streets, dips, curves, etc. Thirdly, we perform periodic checks of fire hydrants throughout town. This includes driving by the hydrants to check for damages, paint condition, location, etc. However, all units are available for immediate response to an emergency if needed.Fire / EMS
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One of our responsibilities is to perform pre-fire plans and safety surveys for our local businesses. We routinely go out to businesses and look over their buildings to familiarize ourselves with the layouts and to make recommendations to help prevent fires and safety issues. When we perform these tasks, the firefighters will drive the emergency units that they are assigned to. Again, the units and personnel are all available for immediate response if needed.Fire / EMS
Police Department
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Police Department
To request a public copy of a police report, submit your request along with $6 cash, check, or money order in person or by mail to the Plainview Police Department at: 901 Broadway St. Plainview, TX 79072 For more information, please call the Police Department records office at (806) 296-1179.
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If you are a victim of domestic violence who wants a protective order, please contact the Hale County Crisis Center at (806) 293-7273.Police Department
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There are three parts to becoming a police officer for the City of Plainview:Police Department
- You must obtain a Texas Peace Officer license.
- You must fill out an employment application.
- You must pass a written test, physical agility test, background check, oral interview, medical exam, drug screen, and psychological evaluation.
Health Department
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No, we take patients on a walk-in basis. To make an appointment, contact the Health Department at (806) 293-1359.Health Department
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Health Department
The administration charge is $10.00 per dose. We accept Medicaid, cash, and checks.
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Please bring an up-to-date shot record to ensure your child receives the correct amount of immunizations and does not receive unnecessary ones.Health Department
Solid Waste Department
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The landfill is closed for Thanksgiving, Christmas, and New Year's Day.Solid Waste Department
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The landfill accepts cash, check, and charge accounts only. The landfill does not accept credit cards. City of Plainview residents who pay a City of Plainview water bill are exempt for items such as appliances, furniture, yard waste, and household trash. There is a charge for lumber, sheet rock, carpet, concrete, roofing, and all other remodeling materials.Solid Waste Department
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Solid Waste Department
The City of Plainview does not have a curbside service, but they do offer a Loan a Tub Program. The Loan a Tub Program is for City of Plainview residents and is free of charge unless the resident loads any kind of remodeling materials or tires. The City of Plainview will not pick up any bulk items left by the curb or around trash containers. It is the homeowner's responsibility to dispose of these items properly.
Unger Memorial Library
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The Unger Memorial Library is located on the corner of Ninth and Austin streets at 825 Austin Street.Unger Memorial Library
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If you are over 18 years old you, will need a Texas driver's license or Texas ID issued by the Department of Public Safety. Anyone under the age of 18 will need a parent or guardian to sign for them.Unger Memorial Library
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The Unger Memorial Library has a circulation of 50,000 books, 2,000 DVDs, 1,000 books on CD; access to 15 public internet computers with Microsoft Office programs; reference services; and inter-library loan services.Unger Memorial Library
Building Permits & Inspections
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Please visit the City of Plainview Building Codes website for current construction codes.Building Permits & Inspections
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If it is a 1-story, detached, residential accessory building with 200 square feet or less of floor area, you do not need a building permit or a foundation. Those over 200 square feet need both a building permit and a foundation. Call Building Inspections or Code Enforcement at (806) 296-1100 for information on the setbacks requirements or other questions.Building Permits & Inspections
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Yes, if you own and occupy the house as your homestead and apply for an electrical, plumbing, landscape irrigation, and heating and air-conditioning permits. If the property owner hires an individual or company to do the work the property owner must hire the properly licensed individual or company to perform the work.Building Permits & Inspections
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Yes, a permit is required. The new water heater must also be inspected to ensure the safety of the installation. Water heater permit fees are $5.00. Please contact Building Inspections at (806) 296-1120.Building Permits & Inspections
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That depends on the zoning of the property, the size, and the age of the Manufactured Home. You may only install a manufactured home on locations zoned for Manufactured homes. Call our Planning and Zoning Dept. at (806) 296-1120 for more information.Building Permits & Inspections
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Yes. You will have to check the zoning and apply for a certificate of occupancy. Contact Planning and Zoning for more information at (806) 296-1100.Building Permits & Inspections
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Yes. All electrical, mechanical, and plumbing contractors must be registered with the City. All contractors must provide a copy of their license, contractor’s license, driver’s license and a copy of their certificate of insurance. The electrical, landscape irrigation and mechanical contractors must pay a $30.00 annual registration fee.Building Permits & Inspections
Code Enforcement
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Yes. A property owner is responsible for any violations on their property.Code Enforcement
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Each property owner’s area of responsibility is from the curb and gutter in front of their property to the middle of the alley. These areas must be kept clean and clear of debris and mowed.Code Enforcement
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Yes. Each property owner/ tenant is responsible for keeping the alley cleaned and mowed to the midpoint of the alley.Code Enforcement
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Yes. The City of Plainview’s Code of Ordinances requires that the owner be notified and if the violation is not abated within the required 10 day time period the owner shall be fined.Code Enforcement
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Yes. Dead trees are a safety hazard especially during high winds and ice storms. Please remove all tree material to the landfill.Code Enforcement
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No. Truck drivers may not park their trucks in residential areas. Truck drivers are not allowed to take the trucks off of the truck routes. Truck parking is only allowed in areas zoned as C-3 and M-1, and only on paved surfaces.Code Enforcement
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No. You may not park a vehicle on the grass or side walk. The side walk is a public right of way and you may not obstruct the side walk. You may only park your vehicle on the street or in the driveway.Code Enforcement
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Code Enforcement
You may only park those types of vehicles in the front set back area of the front yard for two days out of seven consecutive days. You may not store them on the street. For more information, call a code enforcement officer at (806) 296-1100.
IT - Questions
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IT - Questions
You will need to unplug computer and scan with antivirus, call IT.
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IT - Questions
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